Q: Why should I move my web site? What does website migration include?
A: When your current hosting provider can no longer measure up to the needs of your site, or if you go through continual downtime, or if you are made to wait for hours for the technical support staff to respond to you, it might be smart to switch your provider, i.e. to transfer all the files for your websites as well as your databases from your present provider to your future provider. At Hive Domains, we realize that this can be difficult & time–consuming. This is the reason why we’ll perform all that for you at no cost!Our proficient technical team members will transfer your site content from your present web hosting provider to us. Our technicians have a lot of experience migrating web sites and are able to take care of anything – from a typical WordPress–driven weblog or Joomla™–powered web site, to an extremely elaborate, custom–made web application.
Q: Just how long will it take for my web site to be transferred to your platform?
A: We strive to perform all website migrations as fast as possible. Nevertheless, we don’t have a set time frame for website migrations. There are several facets that you need to take into account – the mere size of your web site and the workload of our website migration staff, etc. We always strive to perform each migration in less than 48 hours. With smaller sites, our team usually manages to finish in under 24 hours.
Q: What info will I have to give to your Website Migration Department?
A: We do not require any sensitive information. We’ll need, however, the login info for your old hosting account along with the name of the web site that you would like to move.
Q: My present hosting account has sensitive info inside. How can I rely on you?
Q: How about downtime? Will my website be unavailable?
A: Your site will continue to work exactly like it did before with your former web hosting provider. Once we are done with the migration, your web site will be configured to work on our system and we’ll ask you to preview it. If everything is functioning correctly, all you will need to do is change the NS resource records for your domain. Your website will be transferred to us with no downtime.
Q: Will my current hosting provider need to provide any info/help?
A: While we transfer your content, your web hosting provider won’t be aware of the migration at all. We will never get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: We can migrate your site from any hosting provider or any Linux–driven hosting platform as long as we can get access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we cannot transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.