Support Channels
An Intuitive Help Center Section
The Help Center integrated into our Site Control Panel features a selection of help articles and frequently asked questions. Aimed towards solving any common issue that you could have, they are written by our support team of qualified technicians.
How–To Video Clips
If you want to watch how a task is executed or how a problem is rectified, rather than just reading about it, have a look at our selection of instructional video tutorials. They address lots of different issues and will help you quickly understand how to work with the Site Control Panel.
A 60–Minute Support Ticket Response Guarantee
All semi–dedicated servers are backed up by a 24/7 help desk service and come with a 1–hour ticket response guarantee. Our skilled customer service technicians will be online 24–7–365 and will fix any problem that you could possibly run into within less than one hour after the support ticket submission. In the majority of cases, an answer will be provided to you within twenty minutes.
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Semi-dedicated L
- Semi-dedicated Hosting
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£16.50
(per month)
- Unlimited Disk Space
- Unlimited Monthly Traffic
- Affordable Domains
- Unlimited Hosted Domain(s)
- Unlimited E-mail Accounts
- 30-day free trial
- Full plan details
- Full plan details
- Start Free Trial
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Semi-dedicated XL
- Semi-dedicated Hosting
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£24.75
(per month)
- Unlimited Disk Space
- Unlimited Monthly Traffic
- Affordable Domains
- Unlimited Hosted Domain(s)
- Unlimited E-mail Accounts
- 30-day free trial
- Full plan details
- Full plan details
- Start Free Trial