A live chat is a real-time way of communication between a web hosting provider's support crew and its clients. It's a very efficient method to get some info about the hosting services or have some problem resolved since you're talking to a live agent. The benefits of using a live chat service rather than calling or opening a trouble ticket are the reduced chance of errors at the time you exchange information such as usernames or domain names, the quicker response time because the communication is live and the fact that you do not have to stay on the chat all the time - you'll be able to do something else entirely while the representative investigates the issue involved. Furthermore, you are able to join a live chat room from any kind of computer that's connected to the world wide web, avoiding the phone costs that you will have to pay if you are calling to a different country.
Live Chat Support in Cloud Website Hosting
As a part of the support services that we supply for all of our Linux cloud website hosting packages, you'll find live chat support which is online every day, even on holidays. You will be able to get in touch with us regardless if you already have an account or not, as we will assist you with almost anything, ranging from giving you general information regarding our services in case you aren't our customer yet and you are thinking about ordering one of the packages, to assisting you with creating an email account in an email client. Some problems are more complicated and time-consuming, which means that you'll have to use the ticketing system that is incorporated into our Hepsia web hosting Control Panel, but we can save you precious time and help you in real time on our live chat for a lot of things.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we supply is online every day, even on holidays and weekends. It is the best way to find out more about our Linux semi-dedicated hosting if you don't have an account yet or to get a problem resolved if you're a client and our customer support agents will help you live regardless of the time of the day you join our chat. In case you wonder which package is more suitable for your web sites, if you need advice whether you should acquire a certain upgrade and how to order it or when you've got problems installing an e-mail account on your computer, you will be able to get in touch with us and we will supply you with the necessary information in a timely manner. The live chat is accessible even after our telephone lines go off for the day, which means that when you have an account with us, you can be sure that you will always find prompt assistance with any question or trouble that comes up.