Many individuals who begin using their 1st web hosting account, or switch companies, often have queries with respect to how given tasks are carried out or run into complications when setting up different things, including e-mails, website settings, and so on. For this reason, lots of web hosts have prepared documentation with the most common questions and issues so as to help their customers get info quickly and easily. Consequently, the tech support team representatives can focus on real issues that particular customers may be experiencing, because the solution for the minor things will already be available online and customers will be able to handle them without touching base with the customer support staff. Having comprehensive documentation is exceptionally important, especially for new clients without any practical experience whatsoever, because the hosting service involves tons of features and many individuals can become baffled about what to do. A good knowledge base can both help you accomplish the tasks that you want and learn how the web hosting service works as a whole.
Extensive Online Documentation in Cloud Website Hosting
All Linux cloud website hosting packages that we’re offering come with an elaborate knowledge base where you can find everything you may ever need to know with regard to your hosting account. Irrespective of whether you aim to create a brand-new database, to redirect a domain name using an .htaccess config file or to set up an e-mail account on your personal computer or smartphone, you can simply check our step-by-step help articles and all the information that you require will be there. When you open a certain section of your Hepsia Control Panel, you will see articles that are relevant to the functions that can be accessed through it. In case you prefer to check the complete article collection and get informed about all the functions that Hepsia is offering, or only to read generic info about the hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our best to cover any difficulty that you may confront, but in case you don’t find the information that you are looking for, you can always get in touch with us, as our technical support staff members are at your disposal 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting come with thorough online documentation where you will find information about all the functions that our custom-built Hepsia hosting Control Panel offers, plus solutions to various questions and predicaments that you may face. All installation guides include in-depth descriptions, which suggests that you won’t need to worry about omitting something if you are aiming to export a MySQL database, for instance. The troubleshooting articles encompass a variety of different likely reasons for given issues and the solution for each and every one of them, so in case you aren’t able to send email messages although you have the right SMTP server settings, for example, you can swiftly see what the reason for this could be and recover the problem with several mouse clicks in your email client. As Hepsia offers quite a lot of features, you will be able to find related articles in each and every section. In case you would like to look through all help articles, click on the Help link, which is located in the upper right corner of the screen.